STEP 1: Email Zhiphilip at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to 72-3-11,Arena Curve,Jalan Mahsuri
11950 Bayan Lepas Penang. Delivery costs to be covered by customer.
Zhiphilip will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
Lace bomber jacket for RM38 (rrp. RM89) Eyelet lace bomber jacket for RM38 (rrp. RM85) Lace bomber jacket + eyelet lace bomber jacket for RM66 (rrp. RM169)
Available in black or white, and in size S, M, or L