7-day warranty against manufacturing defect, excluding accidental damage and/ or product misuse from date of receipt.
For warranty claims:
STEP 1: Email GTV Global Limited at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to email@example.com. Delivery costs to be covered by customer.
GTV Global Limited will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
60cm x 120cm clear mat for RM25 (rrp. RM69) 70cm x 120cm clear mat for RM35 (rrp. RM79) 80cm x 120cm clear mat for RM45 (rrp. RM89)
60cm x 120cm patterned mat for RM29 (rrp. RM79) 70cm x 120cm patterned mat for RM39 (rrp. RM89) 80cm x 120cm patterned mat for RM49 (rrp. RM99)
Patterned mat available in marble or floral designs