STEP 1: Email GTV Global Limited (Store4online.my) at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to 21st Floor, Yat Chau Building, 262 Des Voeux Road Central,
Sheung Wan, Hong Kong
HK . Delivery costs to be covered by customer.
GTV Global Limited (Store4online.my) will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
1 headset for RM49 (rrp. RM129) 2 headsets for RM88 (rrp. RM258)
1 headset with controller for RM69 (rrp. RM169) 2 headsets with controller for RM138 (rrp. RM338)
Product specifications and features
Compatible with smartphones with width of 3.5 – 6 inches