You will receive your product(s) within 14 working days from the date of submission.
Warranty by PhotobookJoy
7-day warranty from date of receipt.
For warranty claims:
STEP 1: Email firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to PhotobookJoy, Malaysia. Delivery costs to be covered by customer.
PhotobookJoy will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
Small square (6” x 6”) soft cover photobook for RM2 (rrp. RM76.80) Small portrait (6” x 8”) soft cover photobook for RM19 (rrp. RM89.60) Medium portrait (8.5” x 11”) soft cover photobook for RM30 (rrp. RM115.20) Medium square (8” x 8”) hard cover photobook for RM42 (rrp. RM166.40)
Product specifications and features
Number of pages: 40
- Soft cover (6” x 6”, 6” x 8”): 170gsm premium textured paper
- Soft cover (8.5” x 11”) & hard cover: 157gsm art paper
Printing: 4-colour digital printing
Binding: Perfect binding
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