STEP 1: Email Osten Global Marketing at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to 9 Jalan SU 24, Taman Selayang Utama Batu Caves, Selangor 68100 MY. Delivery costs to be covered by customer.
Osten Global Marketing will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
1 unit of 3-port USB wall charger for RM25 (rrp. RM99) 2 units of 3-port USB wall chargers for RM45 (rrp. RM198)
Dimensions: 7cm x 4.5cm x 2.5cm
Connector type: UK
Input: 100 – 240V AC, 50/60Hz (0.35A)
Compatible with most USB devices
1 unit of 2-port USB universal travel adapter for RM25 (rrp. RM99) 2 units of 2-port USB universal travel adapters for RM45 (rrp. RM198)
Supported pin configurations:
UK (3 pins)
EU (2 pins)
USA (2 pins)
AU (2 pins)
AC output: max. 6A, AC 250V
USB output: 1,000mA, DC 5V
Made of fire-retardant material
3-port USB wall charger
2-port USB universal travel adapter
15% Bonus Savings
Get an extra 15% off local restaurants, spas, salons, and more to use within 48 hours of your Goods order!
By purchasing this deal you'll unlock points which can be spent on discounts and rewards. Every 5,000 points can be redeemed for $5 Off your next purchase.