STEP 1: Email Flash Trend Enterprise at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to No 60 JalanSetai U13/13L Selksyen U13 Shah Alam, Selangor 10170 MY. Delivery costs to be covered by customer.
Flash Trend Enterprise will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
Plastic electric lunch box for RM39 (rrp. RM79) Stainless steel electric lunch box for RM59 (rrp. RM109)