STEP 1: Email EKANO ENTERPRISE at email@example.com and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to 1580, Mukim 11, Chip Joo Estate, Bukit Mertajam, Penang 14000 MY. Delivery costs to be covered by customer.
EKANO ENTERPRISE will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
40L backpack for RM63 (rrp. RM129)
Available in black, red, or blue
Dimensions: 33cm (L) x 50cm (H) x 20cm (W)
60L backpack for RM65 (rrp. RM129)
Available in red or blue
Dimensions: 30cm (L) x 15cm (W) x 60cm (H)
40L Outdoor Backpack
60L Outdoor Backpack
15% Bonus Savings
Get an extra 15% off local restaurants, spas, salons, and more to use within 48 hours of your Goods order!
By purchasing this deal you'll unlock points which can be spent on discounts and rewards. Every 5,000 points can be redeemed for $5 Off your next purchase.