STEP 1: Email EKANO ENTERPRISE at firstname.lastname@example.org and provide the following details:
- Contact number
- Email address
- Delivery address
- Groupon voucher code
- Groupon security code
- Attached Groupon
- Attached photo / video of faulty product
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to 1580, Mukim 11, Chip Joo Estate, Bukit Mertajam, Penang 14000 MY. Delivery costs to be covered by customer.
EKANO ENTERPRISE will cover delivery costs of replacement or repaired product to customer.
Printed Groupon will be required as proof of purchase.
Warranty claims which do not fulfil the steps above will not be processed due to missing information.
All aspects of warranty will be carried out solely by agent.
Kid’s blue engineer playset for RM52 (rrp. RM149)
Kid’s playset for RM69 (rrp. RM149)
Available in blue engineer’s set, green engineer’s set, red chef’s set, pink chef’s set, or police’s set
Product specifications and features
Blue engineer’s set
Dimension: 30cm x 9cm x 24cm
Tool box doubles as a work bench
- repairs tool and kit
Green engineer’s set
Dimension: 71cm x 44m x 28cm
- safety helmet
- screwdriver, drill, pliers, screws, and wrench
- saw, hammer, cutter, and wood
- work bench
Dimension: 75cm x 40m x 35cm
Colour: Red or pink
- 2-unit stove, oven, sink with water tap,
- kitchen utensils, cutlery, pans, and pots
- ketchup bottle, saltshaker, cups, and plates